When I booked a very complex family holiday ,traveling from two different airports.I wondered if seasonal holidays were up to the job.Or indeed wether the holiday would actually come to fruition.As they made many mistakes durring the booking process.To their credit...Read more
- Holiday turned out well
I didn't like
- Customer service
Keep away from this company they quote you phoning back 10 mins later after giving an inital verbal agreement tell you the cost jumped up by £320 . The staff couldn't careless Eric whom advised he was the manager doesn't understand the concept of a verbal quote .
we booked the holiday from Manchester to Lanzarote, the agents well helpful in booking the holiday. It went good overall. i was upgraded to 1 bedroom apartment & i found 30gbp i paid were worth it. the best part of the holiday was the customer service.the hotel...Read more
- Customer service
Two of us had booked flights and hotel at a cost of £202 each but the other person had to pull out. Once I had found someone else to come with me we phoned Seasonal Holidays to complete a name change. They said we had to do it via them and asked for £180! That's £120...Read more
when i get hotel the service was very poor plus they gave me wrong room right at the back instead the one i booked sea view with balcony after complain the reception keep appollogising but didn't get my room as expected after many time trying management useless and...Read more
Totally unacceptable and unfriendly service! I called to book a holiday in Marbella, Spain, and only after I paid for everything, I was told the hotel is not even in Marbella! This is completely unacceptable, but it gets even worse! When I called to cancel the holiday,...Read more
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